For consumer brands

The fake store outranks you and takes the order.

A copy of your storefront on a lookalike domain, running paid search against your own name, taking real payments for goods that never ship. The customer blames you, asks you for the refund, and posts about it either way.

Fit

Who this is for

Direct-to-consumer brands with their own storefront and enough recognition to be worth copying. Works alongside a marketplace-counterfeit programme rather than replacing one.

Threats

What gets copied

Cloned storefronts

Your product photography, your copy, your logo — often loaded directly from your own servers — on a domain bought last week, with a checkout that collects card details.

Fake “official outlet” and sale sites

Timed to Black Friday and to your own campaigns, advertised against your brand name where your customers are already searching.

Impersonated social shops

Accounts and ad campaigns using your creative to drive traffic to a store that is not yours.

Counterfeit listings on marketplaces

Sellers using your name and images. Every major marketplace has an IP complaint channel; the hard part is finding the listings.

Stakes

The numbers that matter

You

Who gets the refund request

The customer paid someone else and will contact you, because your name was on the page.

Hotlinked

How most fakes are caught

They load your images from your servers rather than rebuilding them — close to conclusive evidence for a registrar.

Payments

The escalation that ends it

Cutting off the seller’s ability to take money stops repeat stores, not just this one.

Run the free scan on your storefront domain and see what is already indexed.

Plan

Start on Essential

$499per month · 1 brand · 3 domains

Essential covers a single brand with daily monitoring and ten takedown cases a month. Move to Professional if you run several brands or hit the case limit during peak season.

Questions

The ones people actually ask

We already use a marketplace brand-protection service.
Keep it. Those work on listings inside a marketplace. This covers the standalone fake storefronts on their own domains, which sit outside any marketplace’s enforcement and are usually the ones taking card payments.
Our busy season is two months long. Does the case limit work for that?
Ask us before you buy rather than after. If your volume is seasonal we would rather scope it honestly than sell you a plan that runs out in November.
Can you get counterfeit listings removed too?
We prepare the IP complaint and track it, and the marketplace decides. We will tell you which channels actually act and which do not, based on your own case history rather than a brochure.

More in the full FAQ.